Oct 2011

choice home warranty coverage limits

I also have one of those faucets where the end of the faucet pulls out as the little spray spout and the hose started to get a little bubble on it. He didn't repair that because it hadn't actually failed yet. He couldn't repair it unless it was a failure. After requesting service for my A/C breakdown on 5/16/18, the contractor assigned to me went unresponsive to my calls for repair for 8 days. I then found another contractor that completed the repair, and sent an invoice to AHS dba HSA for the repair. They then began sending notices in the mail stating that my claim would not be covered due to a "pre existing condition. " My blower motor did NOT break down due to a pre existing condition. It has worked perfectly for over 5 months since the day we moved in, evidenced by its performance in both heating and cooling up until the day of breakdown. My entire HVAC system has not had any malfunctions whatsoever prior to the motor breakdown on 5/16/18. This was definitively an acute and sudden breakdown that falls under the contractual coverage of my home warranty. Finally, I got approval again after hours on hold to have the first company back, and they are only covering about 2/3 of the cost, based on a clause in the contract that applies to refrigerators, not HVAC.

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Oct 2011

best home warranty companies in utah

A visual inspection of the covered item verifies that it appears structurally intact and without damage or missing parts that would indicate inoperability. A simple mechanical test is defined as turning the item on and off to ensure that it is operational. While turned on, the item should operate without causing damage, irregular sounds, smoke, or other abnormal outcomes. I have had ahs for about 5yrs now overall the service has been good, I have had good and bad contractors,one i had for my a/c was terrible, the tech did not seem like he wanted to do the work and lied about access to my house, when i called the company re their tech they took up for him, the next time i had a/c problems i told ahs i did not want that company and was given a different company, this company was very helpful and professional. I have used ahs many times during this 5 yr period and they have always been very helpful. Today I had to call them re my washer, last month my garage door broke, i called for service and a company was dispatched the springs on my garage door broke as this was not covered under my warranty ahs did not pay for the repair, the company told me i didn't have to pay the service fee if they did the work which i let them do, i did not know whether i pay the fee or not the company bills ahs and they pay the company and ahs will charge you for the fee anyway,well today when i called about my washer i was told about the previous fee, i expressed to the agent i did not have money to pay the previous fee and the new fee for my washer, agent told me she could send me card to cover my fee for the washer but i would still have to pay the previous fee before i could go with my next request, so i told them to cancel request for my washer, at this time i was mad because the garage door tech lied about me not having to pay service fee to them they just billed ahs and knew ahs would get money from me i called garage door company and expressed my displeasure with them to no avail i called ahs back and spoke to a different agent who went ahead and processed the request for my washer and told me when i received the card for the previous fee just call back and they will apply the card then, so now all i have to pay is for the tech to come out for my washer. i have mixed feeling regarding home warranties, i don't know if the warranty companies are bad or if it is the contractors they use or a little of both, so far ahs has been ok for me as most times i needed them they have provided the service i neededYep this is exactly what happened to us with the ac system. Our was shot. Completely rusted put. The handler gone but home warranty won't cover a whole list of parts that need to go with the handler. You can't just replace one part of a system.

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